Waterstones, the high street chain of bookshops, has rebranded. Serifs and capital letters were soooooo 20th century, and with that in mind, they are no longer to be found anywhere near a new Waterstones logo. Looky here:
Heaven forbid a capital letter or a serif should make itself into a company's logo in the 21st century.
As part of this amazingly radical image change, which is sure to put the noses of hardcore Waterstonian traditionalists out of joint, Waterstones has a new slogan. It is – (drumroll please) – “feel every word“.
I would imagine that the marketing team wish for a full stop and dramatic pause after each word in their new tagline.
I mean, look at “feel every word”. What does that actually mean? That when you read the word “and” as a connective in a poorly written sentence of a poorly written book, your toes will curl up in irrepressible ecstasy because you bought the title from Waterstones?
Waterstones is precisely the place where you’re less likely to ‘feel every word’ of a book than anywhere else. You have more chance of feeling the words, whatever that actually means, if you amble down to an independent bookshop with a limited range, and pick up a book which a member of staff may well have ordered in themselves, and might have something to say about it.
Waterstones stores are positively sterile compared to independent book shops. You would go there because you can probably find the title you’re looking for, because it probably is a reasonably popular book. It will cost a reasonable price – probably about average. Everything about Waterstones is reasonable and average. The extreme high of ‘feeling every word’ can not be found within its identikit confines on the high street of anytown.
Put simply, Waterstones know that they’re lying if they suggest that by purchasing your books through them, as opposed to anywhere else, you are more likely to engage in textual intercourse with the book you’ve procured. The slogan is a feeble attempt to address the exact deficiency you’re met with by shopping at a standard chain retailer.
I cannot be bothered to sift through the numerous other examples of laughably misleading slogans, but I wish they were as honest as Pepsi’s slogan in the Ricky Gervais flick The Invention of Lying. It was this: “Pepsi – for when they don’t have Coke”. Spot on.

